In this episode, Ant and Terry dive into their top tools, tips and tricks for giving effective feedback as a leader to improve performance without triggering defensiveness. 

Also in this episode:

• The optimal ratio of positive to constructive feedback for building a high performing team. 
• The simple 3 part framework for structuring feedback that creates commitment and change. 
• A live example of a seasoned manager giving both constructive and positive feedback to a direct report. 
• How to use 'wise criticism' to frame your feedback in a way that enhances relationships and instantly amplifies effort.