The Counter Offer

Mastering Workplace Conflict and Leadership with Lindsay Gray

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Are you listening to the people around you—or just waiting to speak?

In this special Christmas episode of The Counter Offer, Susanna Gray-Jones sits down with a very special guest—her father, Lindsay Gray. With decades of experience across leadership, education, mediation, and volunteer work, Lindsay shares his timeless wisdom on how to navigate change, build trust, and manage burnout with grace. 

He offers practical insights on how leaders can gain the trust of their teams, why understanding individuals is the foundation of effective leadership, and how to create balance to avoid burnout.

Lindsay’s journey highlights the importance of stepping into uncomfortable situations, learning from mistakes, and recognizing the power of listening. 

Whether you’re a recruiter, a manager stepping into a new leadership role, or someone looking for ways to manage stress and create more balance in life, this episode is filled with invaluable lessons to help you thrive.

Listen now and take the first step toward a stronger, more balanced version of yourself!


Must-Hear Insights and Key Moments

  • Embracing Change in Leadership: Lindsay shares how to manage change effectively, gain trust in a new role, and balance respect for existing systems with necessary improvements.
    • Handling Tough Conversations: Practical advice on approaching managers with ideas for change, focusing on positivity, preparation, and finding the right communication method.
      • Overcoming Burnout and Stress: Lindsay opens up about his personal experience with burnout, the warning signs he missed, and the steps he took to recover and restore balance.
        • Supporting Colleagues Through Challenges: Drawing from his Samaritan work, Lindsay explains how to recognize when someone is struggling and approach them with care and understanding.
          • The Power of Calm Leadership: He discusses how leaders create the atmosphere of an organization and why staying calm and composed earns respect and builds trust.
          • Timeless Advice for Life: Lindsay’s one key piece of wisdom: "Take your time with every individual and look for the good in them."


            • About Lindsay Gray

            Lindsay Gray is an experienced consultant, mediator, and educator with a career spanning over 40 years in education, music, and charity development. He served as Headmaster of The Cathedral School and Director of the Royal School of Church Music. 

            Currently, he is a Samaritans volunteer, Founder & Director of Caritas Consort, and a trusted advisor in education and choral music. Passionate about mental health and leadership, Lindsay’s career reflects his dedication to helping others and fostering positive change.


            Connect with Lindsay Gray:

            • ⁠⁠LinkedIn⁠⁠


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                The Counter OfferBy Susanna Gray-Jones