Recorded live at the 2026 ASU+GSV Summit in San Diego, this session featured Ulrik Juul Christensen, CEO at Area9 Lyceum; and Peter Fox, Head of Learning at Citibank.

The speakers explored how, as AI reshaped roles and accelerated the pace of change, organizations were facing a familiar but newly urgent challenge: closing the gap between completing training and demonstrating real capability. They examined how preparing employees for high-stakes, rapidly evolving challenges required approaches that resulted in true and visible capability—not capability that was merely assumed or self-proclaimed.

In this session, Ulrik Juul Christensen explored how mastery-based approaches were helping organizations ensure employees could apply what they had learned in practice. Drawing from collaboration with organizations including Citi, the conversation examined how learning leaders were evolving the ways critical capability was built, observed, and validated—challenging long-held assumptions and introducing new models aligned with the realities of modern work.

Together, the speakers reflected on what it took to shift toward mastery in practice and what this evolution meant for how organizations developed talent, evaluated readiness, and navigated an increasingly dynamic workforce landscape. At its core, this conversation focused on building enterprise capability systems that moved beyond training completion toward demonstrated mastery in an AI-accelerated world.