In this episode of Life Stories: People Helping People, host Shara Goswick sits down with Frankie Casey, co-founder of Floss, a groundbreaking new platform using emotional intelligence to match patients with the right dentist.

Frankie shares his journey from a 22-year career in wealth management to launching a tech-driven healthcare startup alongside his wife, a practicing dentist in London. Together, they set out to solve a real problem—why millions of people avoid or ghost their dental appointments.

Through this conversation, Frankie reveals how emotional intelligence, trust, and empathy can transform not just patient experiences but entire industries.

Find out more about Floss here: https://floss-dental.co.uk

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