That Worked

Matthew Achak - Co-Founder of FCR: Coin Flips, Choosing the Right Business Partner, and Employee Retention


Listen Later

Matthew Achak is the Co-Founder and Managing Partner of Non-Linear Venture Partners, where he consults and invests in early-stage start-ups. 


Prior to Non-Linear Venture Partners, Matt Co-Founded FCR, the leading provider of outsourced live agent support services for tech companies. FCR was acquired by TTEC in 2019. 

In this episode, you’ll learn:

  • The importance of establishing a company's DNA and core values early
  • The value of having a complementary and trustworthy business partner
  • How to increase your employee retention rate in a high attrition business
  • Strategies for leveraging small communities to build a successful business
  • How taking chances and learning new things can help you find your calling 

Follow Matthew on LinkedIn


Connect

Follow Callan on LinkedIn

Subscribe to the Newsletter 

...more
View all episodesView all episodes
Download on the App Store

That WorkedBy Callan Harrington