Carrie Chitsey Wells interviews the "Rapid Growth Guy", Matthew Pollard, he's an award winning blogger, speaker, coach and host of "Better Business Coach" podcast. Matthew and Carrie talk about how consumers behaviors are changing and how businesses should be thinking about sales process with new technology tools and processes. Listen to what "Corporate America" should be thinking about to not become "complacent". They talk about how video chat allows you to see buying signs, emotions and can increase your sales close rates by 2-3x over audio. Hear Matt talk about which sales channel he would prefer if given the option of email, text, audio or video. You can learn more about Matthew @ www.matthewpollard.comYou can learn more about One Touch Video Chat @ www.otvideochat.comSupport the show