There’s a lot of talk about AI in hospitality - but how can it actually be used to enhance guest experiences and streamline operations for hotels? In this episode of The Turndown, Maxim Tint, Founder & CEO of Trevo talks about the evolution of guest experiences through technology. 

The conversation dives into the challenges hoteliers face in adopting change, the role of governments in driving innovation, and the balance between automation and in-person guest interactions.