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In this episode of TRANSFORMED, Joe Gottlieb sits down with Steve Munson, Vice President and Chief Information Officer at American University. Steve shares insights from his ambitious journey leading simultaneous major system transformations, including the implementation of Workday for ERP and Salesforce Education Cloud for admissions CRM.

Listeners will learn how American University's "Challenge Accepted" ethos empowers their culture, the strategies they employed to manage risk, and the importance of aligning leadership and supplemental staffing to maximize organizational capacity for change. Gain practical takeaways on achieving digital transformation success, selecting the right technology partners, and cultivating a culture capable of embracing change.

Discover how clear priorities, strong leadership, and a relentless focus on success have propelled American University forward in this transformative era.

References: 

Steve Munson

American University

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