Special guest Victor Mataraso with Reliable Receptionist and Victory Workspace in Walnut Creek

entire business model is predicated on supporting business owners and entrepreneurs, assist them in becoming more professional, productive and profitable. Receptionists allow them to enhance their professional image, improve customer service and manage their workload. Victory Workspace gives them a physical place to base their business, be more productive with their work and a professional place to meet with clients.

Great resource: California Employers Association, business networking groups.

All our core business functions are essentially delegated. I don’t answer phones very well, nor am I fit for sitting in an office 8 hours a day, so I’ve hired good people who do those things better than I.

distinguish between the Urgent and Important. It’s essential to carve out focus time to do those things that are essential to running the business, but may not be flashing red in your face.

Try to limit my roles to the things I enjoy. Assign key roles to others and do regular check-ins.

I’m a believer in a quote attributed to Abraham Lincoln that says: Plans are worthless, but planning is priceless. Anyone who set goals for 2020 has likely thrown that page out the window. Nevertheless, I believe the process of creating strategy and communicating it clearly to your people is essential.

Covid has been particularly challenging for a large segment of our business. Operating a shared workspace during a pandemic when nobody wants to be within 6 feet of another is more challenge than I bargained for. However, uniquely positioned to benefit from a recession and an increase in remote work once the fear of the virus subsides.

https://reliablereceptionist.com

https://www.victoryworkspace.com