Inbox Intel: from emailexpert

May 29 what happened this week in the world of email and emailexpert

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This Episode We Cover:

🔥 Major Industry Moves

  • Notion Acquires Skiff - The privacy-focused email provider with nearly 2M users gets absorbed and shut down
    • 12-month sunset period for manual data migration
    • What this means for the future of privacy-focused email services
    • Expected bounce rate increases from @skiff.com addresses

      • 🤖 AI in Email: Promise vs Reality

      • Zero Email Client - New AI-native approach to inbox management
        • Thread summarization and AI-powered drafting features
        • Smart categorization to reduce email time
        • The social media algorithm concern: Are we heading toward filtered inboxes?
        • Anti-Phishing AI Failures - Lessons from Yahoo's LLM experiment
          • How AI protection "failed within an hour" in production
          • Bad actors adapting faster than models can learn
          • The ongoing cat-and-mouse game in email security

            • 🔐 Authentication & Security Updates

            • DMARC Enforcement Momentum - Google and Yahoo leading the charge
              • Smaller providers like Orange and Seznam following suit
              • Czech Republic hitting 90% DMARC adoption
              • Push for policies to shift from "none" to "quarantine"
              • Real impact: "Basic abuse without authentication has almost disappeared"

                • ⚠️ Service Disruptions & Changes

                • Rackspace Email Issues - Recurring delivery problems
                  • IP blocks from SpamCop and Microsoft (April 11 & May 27, 2025)
                  • Ongoing compliance challenges for the hosting giant
                  • Microsoft Cuts Nonprofit Support - Abrupt end to free Office grants
                    • Nonprofits left scrambling for alternatives
                      • Key Takeaways:
                      • AI in email is promising but faces real-world adaptation challenges
                      • Authentication enforcement is working, but requires industry-wide adoption
                      • Acquisitions in the email space often mean service shutdowns—plan accordingly
                      • Infrastructure providers still struggle with deliverability compliance
                        • Mentioned Companies/Services:
                        • Notion, Skiff, Zero, Yahoo, Google, Orange, Seznam, Rackspace, Microsoft
                        • SpamCop, DMARC, LLM anti-phishing

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                          Inbox Intel: from emailexpertBy emailexpert