In this insight-rich episode of Humanising Data, Erin Evans speaks with May Lam, Chief Information Officer at Australian Payments Plus, whose career across finance, tech, and innovation spans over two decades of transformation.

From her early days in biometric engineering and expert systems to shaping the future of digital identity and payments, May brings a deep, systems-level view to the challenges of our era. She unpacks the dual forces of AI and geopolitics as tectonic plates reshape economies and what it takes to lead at the fault line. Her philosophy is rooted in equity, responsibility, and human-centred leadership, with data as both a compass and a mirror.

With clarity, care, and conviction, May challenges us to reimagine how we govern data, lower the cost of progress, and build systems that serve everyone. This episode is a powerful call for values-driven transformation—tune in now.

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