Great leaders come from many walks of life. Some, like Rahul Merchant, the Senior Executive Vice President and Head of Client Services & Technology at TIAA, come from very modest backgrounds but have the grit, determination, and guiding principles to carve their own path. In this week's episode, Gamiel Gram chats with Rahul about his 30 years of public and private sector experience as a transformational leader, following his background in business, technology, operations, and private equity.

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