In this episode, we discuss how to measure success when leveraging dialogic-based methods, tools, and techniques to realize transformative change

Traditional change-based performance measures are inadequate when trying to solve a complex adaptive challenge where leveraging dialogic-based methods, tools, and techniques are the ONLY way to succeed when leading such efforts. Unfortunately, many OD practitioners and change agents still measure using traditional methods which set up ALL dialogic-based work for failure. We know this to be true, as leadership often makes the wrong decisions (based on irrelevant indicators) that result in projects prematurely getting shut down, having their funding cut, and staff being reallocated to other change efforts. It does not have to be this way. There are “non-traditional” performance indicators that we can use to demonstrate real change is occurring when leveraging a dialogic-based approach/method to realizing transformative change.

In this episode, you’ll learn:  Why we must measure differently when leveraging the dialogic method  How to measure in a dialogic-based way utilizing the ‘TILES Framework’  What it means to measure change ‘indirectly’ by defining and monitoring our “intended direction of travel”

CHAPTERS 0:00 – Introduction to Measuring Dialogic Change 1:30 – Measuring Dialogic Change/TILES Framework Overview 4:00 – Dialogic-Based Measures of Trust 7:15 – Dialogic-Based Measures of Impact 8:46 – Dialogic-Based Measures of Learning 11:45 – Dialogic-Based Measures of Engagement 13:45 – Dialogic-Based Measures of Spread 15:26 – Final Words

Hope you enjoy!

-Randall Scott