Jim and Ken discuss the roles performed on a project to make it successful. This is not the same as positions (like manager); think of it as "starting a project" or "ending a project." Roles can be fulfilled by one person wearing many hats, but more often, the skills needed mean different people performing different roles.

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Jim and Ken discuss their "work from home" rhyme and reasons...spoiler: everyone loved it.

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Jim and Ken take a fairly deep dive into dealing with employee issues. This was not fun for anyone, employee or management, but it was always necessary. We didn't get to all we needed or the depth we'd hoped for in the allotted time, so we'll revisit this topic in the future.

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Jim and Ken talk about work and politics—not workplace politics but Politics with a capital P. Can and should a company take political stances? What pressures are placed on businesses to do so?

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Jim and Ken discuss having the goalposts moved on you and moving the goalposts on others.

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How to make enemies and alienate customers.

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Jim and Ken discuss the end-all and be-all of a professional services firm: utilization.

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What do you do while waiting for an airplane? Make money in the shower, of course! Jim and Ken discuss how they use interstitial time.

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We talk about the cities our clients are headquartered in and how those sites changed.

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Following on from our talk about mission, Jim and Ken talk about corporate culture, how it develops, and what changes it, not always for the better.

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