This segment of BHBA's Mediation Training provides an in-depth exploration of the administrative and intake skills essential for effective mediation services, with a particular focus on the requirements set forth by the Dispute Resolution Segments Act (DRPA). Participants will learn how to manage the intake process, including the completion of all necessary records, such as administrative and reporting forms, agreements to mediate or arbitrate, and settlement agreements. The segment will also cover the organization and administration of dispute resolution programs, emphasizing the importance of accurate record-keeping, efficient intake and follow-up procedures, and effective communication with disputants and referral agencies.

Host: Shannon C. Lamb, Shannon C. Lamb, APC

BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com.

Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts for more information.