This segment identifies strategies for conducting successful online mediations with an emphasis on maximizing opportunities for resolution throughout each phase of the mediation process. The presentation will include an analysis of nuances to online mediation, and identification of techniques to instill confidence, build connections, and increase the likelihood of settlement when mediating online.

Host: Matt Lane, Lane ADR

BHBA's Mediation Training is presented by Lawyers' Mutual Insurance Company. Get discounted rates for professional liability insurance for mediators at www.lawyersmutual.com.

Audio versions of Beverly Hills Bar Association programs are eligible for Self-Study CLE credit in California. Visit www.bhba.org/podcasts for more information.