The latest mini-series of Soaring to New Health explores the innovations and trends shaping the future of Medicaid operations. Featuring insights from Jim Burgess, Senior Vice President of Operations at Highmark Wholecare, and Julie Evans, Medicaid Practice Leader at ProspHire, the discussion covers the impact of technology, policy changes and best practices for improving efficiency and care delivery. This conversation highlights key strategies for navigating the evolving Medicaid landscape.