After caring for her nana and battling her way through social care bureaucracy together with her mum, Adele Whitehead knows firsthand just how complex the world of social care can be; yet through her nana's final days and after her passing, Adele also saw firsthand the daily compassion and commitment exhibited by her carers.

Those early experiences lit a fire in Adele, the results of which are a qualified Social Worker, and the Senior Practitioner of The Fed's Community Advice and Support Team.

Sadly, having also recently lost her mum, Adele is perfectly placed to empathise with, and place herself fully in the position of, some of the people who turn to The Fed for help.

In this week's episode, we pull back the curtain on the sometimes complicated and often emotive world of social work and discover just how deeply those personal experiences affect Adele's professional activities in supporting clients of her own.

Calm and level-headed, Adele gives us her take on successful social care advocacy, and shares why building real, trusting relationships is a constantly-evolving process.