The Charity Box on Cheetham Hill Road is a fixture of the local community.

For more than two decades, The Fed has had a charity shop presence in the heart of the Jewish community, raising funds for our essential services and benefitting from donations and unwanted items from people across the city.

As the only shop whose 100% of profits are ploughed back into the community, its place as an institution of Jewish Manchester is secure

But just as much a fixture is the woman inside who makes it all tick.

Karen Morse's official title is manager of the Charity Box, but just as applicable could be 'saviour of the homeless', 'agony aunt', 'dedicated charity warrior' - and all-round Mancunian legend.

Listen to Karen's incredible tale, as she takes us inside for a day in the life of the Charity Box, not just unloading boxes and stacking shelves, but reaching out to those who are lost, helping those in the depths of despair, and saving lives day after day.

As we round off 2021, what better way to end the year than to take heart from Karen's mantra that "...if someone needs help, I'll help them."

That's Karen - a true Human of The Fed.