Meet Taylor. As a Scrum Master, she’s responsible for leading a product team through tight deadlines and ever-changing priorities. But lately, things are falling apart; missed timelines, finger-pointing, and growing tension have fractured trust and stalled progress. She’s stuck wondering how to reconnect the team and rebuild momentum. In this episode, Jay is joined by Nisha Joshi, a leadership coach, Agile delivery expert, and host of The Delivery Space podcast. Nisha works with teams around the globe to help them communicate better, lead with empathy, and build high-performing cultures rooted in clarity and connection. Together, they unpack what it takes to repair a broken team, from unspoken assumptions and emotional undercurrents to the systems and rituals that help teams recover. If you’ve ever led a group that just can’t seem to get on the same page, this episode offers a roadmap back to trust, alignment, and performance. Notable Quotes "What voices are shaping your decisions, and which ones are shaping your silence?" — Nisha Joshi "You're not there to rescue the team. You're there to reveal the system." — Nisha Joshi "The price of not aligning your team is higher than the time it takes to do it." — Jay Abbasi About Our Guest Nisha Joshi is a leadership coach, Agile delivery consultant, and co-host of The Delivery Space podcast. With a background in tech transformation and team dynamics, she helps organizations build strong communication, inclusive leadership, and team cultures that deliver results. Known for blending empathy with execution, Nisha empowers leaders to turn struggling teams into collaborative, high-performing ones. Resources and Links Nisha Joshi LinkedIn – https://www.linkedin.com/in/nishajoshi1/ The Delivery Space Podcast – https://open.spotify.com/show/2HW2Ni2ZAetmzUnqXFbZzD?si=3731707545e748fc Jay Abbasi Website – https://jayabbasi.me/ LinkedIn – https://www.linkedin.com/in/jayabbasi/ Instagram – https://www.instagram.com/jayabbasi_/ Facebook – https://www.facebook.com/thejayabbasi/ YouTube – https://www.youtube.com/@jayabbasipodcast Join Us Next Time On Friday, Jay shares his personal list of the top 10 personal development books that changed his life. In part one of this two-part series, you’ll hear books 10 through 6, with a summary of each, why they made the list, and how they’ve shaped Jay’s mindset and work. If you're looking for powerful reads that actually deliver on transformation, this episode is for you.