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Summary

In this episode, Craig from Flying Wheels shares his journey in the auto detailing industry, discussing the changes in detailing practices, the impact of social media, and the importance of quality over price. He emphasizes the value of building relationships with clients and the significance of problem-solving in achieving success. Craig also reflects on the differences between old school and new school detailers, and how learning from both successes and failures can lead to growth in the industry.

Takeaways

• Craig started his journey in auto detailing by trial and error.
• The detailing industry has changed with the influence of social media.
• Old school detailers focus on craftsmanship and attention to detail.
• New school detailers often rely on online resources for learning.
• Quality of work is more important than the price charged.
• Building relationships with clients leads to repeat business.
• Problem-solving is a key skill for success in the industry.
• Detailing is about addressing deal breakers for customers.
• Learning from mistakes is essential for growth.
• Community support is vital for new entrepreneurs in the detailing business.