Managing people is often where business leaders experience the most complexity and emotion. In this episode of The Green Room, Chris explores a practical framework for leading people more effectively by meeting them where they’re at.

Using two simple lenses – capability and trust – Chris explains how leaders can reduce emotional decision-making and instead apply the right level of exposure, coaching, mentoring or empowerment.

From limiting exposure when capability and trust are low, to empowering high-trust and highly capable team members with delegated authority, this framework helps leaders create structure around their teams while building confidence and capability over time.

If you’re struggling with delegation, trust, or developing emerging leaders, this episode provides a practical diagnostic tool you can apply immediately within your team.