"You can tell when you're reading from the notes."

In this 5-minute mini-podcast, Thembi and Jonathan chat about office skills, and plunge straight into two examples: how to facilitate meetings, and how to deliver presentations. How did they actually get better over time? (assuming they did)

The episode covers:

- the role of observation, copying and practice

- using an emotional reaction to things you don't like, to motivate yourself to do better

- seeking out the things you won't observe for yourself: eg getting feedback, and getting insight from experts via formal learning.

Improving your impact is a messy process, but you can also get better at getting better!

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