Today on Outside The Valley we have Megan Chinburg, VP of Engineering at Help Scout!

We talked about Help Scout’s hiring and onboarding process from start to finish, with a discussion around the “value screening” stage, and how Help Scout makes sure to reduce biases in the interview process.

Megan also shared the one thing that Help Scout did in the early days that made them grow solidly, and her top two pieces of advice for engineering managers everywhere.