In this episode we’re joined by Melissa Lam, general manager and chief representative, China, at Education First (EF). A seventeen-year veteran at EF, Lam came to China in 2005 and has overseen the company’s rapid expansion from a staff of 100 to over 8,000 employees across 50+ cities today. We discuss her early days in China, how the market and regulatory environment for education and teaching English has changed, and the interesting story behind EF’s Shanghai headquarters.