Welcome back to the Podcast!

The Customer Service industry is a very important field, and without it, businesses will struggle in handling their customers. They say it can be done by monkeys, but there's more to it than what we think. Today we are very excited to bring you our first interview episode, with our very special guest Customer Service Manager Borja Parada from Spain and currently living in Hungary. He is currently managing the entire CS department of a FinTech Startup and have been making waves in revolutionising the way customers interact with the business.

In this episode, we get to pick the brains of an industry leader.

• Get to know more about his Career Journey and what led him to the current path that he is on.
• Learn about his motivations.
• Learn more about how to prepare your CVs and how it is handled by hiring managers.
• More tips on how to conduct your interviews.
• and many more...

We are always looking to collaborate with people regardless of rank, position, and state in life. So if you have a story you would like to share, or would like to guest in the podcast or any questions, comments, or concerns reach out to us on any of our channels: bit.ly/m/20minutementors and directly at our email: [email protected].

20 Minute Mentors

est. 2024

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