Black Friday mayhem is in full swing, but Mal and Alex are keeping cool—and throwing the odd grenade—while the industry scrambles. In this episode, they unpack the week's biggest stories in ecommerce, from delivery duopolies to unexpected beauty wins.

In this episode:

• Menulog exits Australia – UberEats and DoorDash now dominate as Menulog bows out, raising monopoly concerns.

• AI image theft – A furniture brand’s photos were unknowingly used via AI, sparking copyright headaches.

• Mateship x ParcelPoint – New partnership unlocks free shipping through community parcel drops.

• Country Road’s pivot – CR plans a department store-style model by stocking third-party brands.

• Amazon, Temu & Shein takeover – The trio are on track to own a third of Aussie online retail.

• Retail award season – Adore Beauty wins hearts (and Tim Tam points); Ladd and York Street rise fast.

• Retail crime soars – A 20% spike in theft prompts tougher penalties and more in-store security.

• Black Friday buying habits – Skincare leads the haul as consumers shop smarter and earlier.