Meredith Schmidt, Salesforce EVP & GM for Essentials and SMB, recently joined me for a LinkedIn Live conversation to share how Salesforce is helping small businesses in these difficult times, what she’s hearing directly from small businesses during the pandemic, the importance of using technology in more creative ways to stay connected with customers, and the role Salesforce is looking to play to help small businesses to not only survive Covid-19 but position themselves to succeed once we get past the crisis.