Meredith Shay, CEO at InCord, talks to Ari about building a compassionate culture, creating a platform where people can be heard, and maintaining employee accountability. They also discuss the importance of a proper succession plan in a family business.

Meredith describes her InCord journey, how she gained respect from the team, and how critical it is to learn from your mistakes.

Meredith is excited about the manufacturing industry and brings that passion to her involvement with the Eastern Advanced Manufacturing Alliance (EAMA).

Meredith Shay, CEO, InCord, Company Website: https://incord.com/ Company Facebook: https://www.facebook.com/incordnetting Company LinkedIn: https://www.linkedin.com/company/incord/ Company YouTube: https://www.youtube.com/user/incordnetting Company Instagram: https://www.instagram.com/incord/?hl=en Meredith's LinkedIn: https://www.linkedin.com/in/meredith-shay-8124a04b/

Ari Santiago, President/CEO/Founder, IT Direct Company Website: https://www.gettingyouconnected.com/ Company Facebook: https://www.facebook.com/itdtech/ Company LinkedIn: https://www.linkedin.com/company/it-direct-llc Company YouTube: https://www.youtube.com/user/itdirect151 Ari's LinkedIn: https://www.linkedin.com/in/asantiago104/

Podcast produced by Miceli Productions: https://miceliproductions.com/

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