The Copernican Shift

Merry CXmas, and Happy Holidays!


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There’s a temporal component of holidays. That’s why so many people love Christmas music and decorations on December 25th, but not on October 30th. It’s all about timing. The same can be said for your customer experiences. In this special holiday episode we look at the magic of Christmas, and how we can apply that to your customer journeys.

Happy holidays, everyone!

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The Copernican ShiftBy Grad Conn

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