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Meta is cutting VR spending to modernize its customer service through AI automation. Executives argue this will dramatically reduce response times. We investigate what the change means for Meta’s workforce.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
By The Dig AIMeta is cutting VR spending to modernize its customer service through AI automation. Executives argue this will dramatically reduce response times. We investigate what the change means for Meta’s workforce.
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.