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Metrics and Values for Scaling Innovation with Bennett Blank, Innovation Leader at Intuit


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In this episode, we’re honored to have Bennett Blank, Innovation Leader at Intuit, talk about how Intuit has spread innovation thinking throughout the entire organization. Bennett is a Lean Startup in the Enterprise veteran so you’re in for a treat.

Here’s some of the key things we talk about:

  • What customer benefit metrics are, how you can identify them, and how they can set teams up for success instead of focusing directly on business impact.
  • How Bennett has gone from working in the trenches as a product manager and designer to leading transformation throughout the entire organization.
  • How Intuit applies Lean Startup to HR and other functions throughout the business.
  • The strategic levers of transformational change Intuit is using to change the way employees work.
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