From AI bot adoption to spending drivers for contact center platforms, Metrigy's Diane Myers shares a few research snippets from Metrigy's Customer Experience MetriCast 2024 global buyer-side market study.
From AI bot adoption to spending drivers for contact center platforms, Metrigy's Diane Myers shares a few research snippets from Metrigy's Customer Experience MetriCast 2024 global buyer-side market study.