Few people in the multifamily industry have a better bird’s eye view of multifamily tech than Kevin Donnelly, executive director and chief advocacy officer of the Real Estate Technology and Transformation Center. In this inaugural episode of MHN Tech Pulse, Donnelly outlines the state of multifamily technology and speculates what the next few years will look like.

“We’re in a period of acceleration, and I don’t really see that slowing down,” Donnelly tells Multi-Housing News Associate Editor Matthew Kaufman. The industry veteran sees technology as a key tool in addressing the nation’s housing and affordability crisis, and he views AI in particular as a way to increase efficiency while leading to better renter experiences.

Here are some highlights of the conversation:

(00:58): An overview of RETTC and its goals

(03:05): Donnelly’s background

(06:02): Where the industry stands with tech adoption

(08:23): Operational & economic pressures driving tech investment

(10:46): Policy pressures

(14:06): The role of AI

(21:47): What’s next?