Collabcast by IAOA with Captain Dave Jackson

Michael Ley, Director of Networks with HawkSoft


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Michael shares what his new role with HawkSoft is and gives us a glimpse of some of the new enhancements we can expect to see in their AMS software.


Episode Highlights:

  • Michael shares his journey from being a teacher to working in the insurance industry and now in the software channel. (2:17)

  • Michael explains that HawkSoft is a software company that prioritizes listening to and supporting its agents, especially those joining networks, clusters, aggregators, and associations. (6:12)

  • Michael mentions that his objective as the director of networks with HawkSoft is to continue what Paul Hawkin started by building and maintaining relationships with networks, groups, and associations to provide help and support through HawkSoft. (17:18)

  • Michael discusses their newly developed insurance platform called HawkSoft 6, which is a complete redesign of their previous product. (24:28)

  • Michael explains that HawkSoft offers customizable reports and a task system that allows for assigning tasks to multiple people, making it easier for agencies to track and manage their operations. (29:52)

  • Michael mentions that HawkSoft has increased their travel plans and will be attending numerous shows, conferences, and trade shows in September and October, with the goal of meeting agencies, gathering feedback, and connecting with agents. (35:40)


  • Key Quotes:

    • “The culture at HawkSoft is bar none. I've not seen a company that has the culture that HawkSoft has, that really every individual has everyone's back. And they work together to collaboratively move things forward and really for the betterment of the independent agent.” - Michael Ley

    • “The one thing that I really liked about HawkSoft even as an agent that I liked about HawkSoft, you can customize a lot of things. HawkSoft was built to help the independent agent. And that's fantastic.” - Michael Ley


    • Resources Mentioned:

      • Michael Ley LinkedIn

      • HawkSoft

      • Reach out to Dave Jackson

      • Independent Agency Owners Alliance | IAOA

      • ...more
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        Collabcast by IAOA with Captain Dave JacksonBy Captain Dave Jackson