Today we got to converse Michael McDonald a long-time veteran at Hill Country Tech Guys. Michael is a Tier II technician who’s moved up through the ranks during his tenure here and is currently a NOC technician. We discussed a variety of topics including: Working at an inbound tech support call center, rural ISPs, kids, COVID, the process of getting licensed to Foster to Adopt, actually completing the adoptions, what it’s like to have both parents who are psychologists, being an introvert, social anxiety, stuttering, speech coaches, and dinosaurs.

Michael was a great guest today and was a lot fun to talk to!