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Craig and Michelle Bailey, Founder & CEO at The Blazing Group, discuss her new book “The Currency of Gratitude” and lessons that retailers can use in organizational training and overall operations.

**Podcast Sponsor: Swyft is a rapidly growing Canadian same-day shipping company that has partnered exclusively with Retail Insider. Learn more about Swyft’s scalable, affordable best-in-class last mile solution. 

• Michele Bailey (Founder & CEO at The Blazing Group)
• The Currency Of Gratitude: Turning Small Gestures Into Powerful Business Results (Amazon)
• The Blazing Group

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Background Music Credit: Hard Boiled Kevin MacLeod (incompetech.com). Licensed under Creative Commons: By Attribution 3.0 License. http://creativecommons.org/licenses/by/3.0/