CaSE: Conversations about Software Engineering

Michele Hansen on Customer Interviews and Deploying Empathy

Listen Later
Joy Heron talks with Michele Hansen about customer interviews
  • Deploy Empathy
  • Practical Empathy by Indi Young
  • Service Design by Andy Polaine, Ben Reason, and Lavrans Løvlie
  • The User Experience Team of One by Leah Buley
  • Inspired by Marty Cagan
  • The Voice of the Customer, 1993 research paper by Abbie Griffin and John R. Hauser
  • Clayton Christensen books
  • Lean Customer Development by Cindy Alvarez
  • Brené Brown
  • Deploy Empathy Newsletter
  • Software Social Podcast
    • ...more
    View all episodesView all episodes
    Download on the App Store
    CaSE: Conversations about Software EngineeringBy CaSE Podcast Team
    • 5
    • 5
    • 5
    • 5
    • 5

    5

    3 ratings

    More shows like CaSE: Conversations about Software Engineering

    View all
    Podcast SoftwareArchitekTOUR (iX/heise Developer) by iX/heise Developer

    Podcast SoftwareArchitekTOUR (iX/heise Developer)

    1 Listeners

    The Changelog: Software Development, Open Source by Changelog Media

    The Changelog: Software Development, Open Source

    288 Listeners

    Syntax - Tasty Web Development Treats by Wes Bos & Scott Tolinski - Full Stack JavaScript Web Developers

    Syntax - Tasty Web Development Treats

    982 Listeners

    Latent Space: The AI Engineer Podcast by swyx + Alessio

    Latent Space: The AI Engineer Podcast

    96 Listeners