Michelle Grant is Director of Strategy and Insights for Retail & Consumer Goods at Salesforce. She is a globally-recognized expert in the retail industry, regularly tapped by The New York Times, Wall Street Journal, Shoptalk, and World Retail Congress for her insights and speaking engagements. Footwear News honored her as one of 6 Powerful Women in Tech in 2021, and RETHINK Retail named her as one of their Top Retail Influencers of 2022.Thanks for listening to Spark Plug -- find all our e...