A new microcredential from WGU Academy and WGU Labs is helping adult learners build practical leadership skills for frontline roles in retail, hospitality, and food service—bridging the gap between education and employment with research-driven, scenario-based design.

Inside the Learning Experience explores the future of education through conversations with experts in learning design, technology, and academic research, diving into the evolution of learning, the challenges students face, and how we can create more effective, equitable, and impactful educational experiences.