Microsoft resolves a major 365 outage after a North America network misconfiguration left 17,000 users unable to access Teams and Exchange Online.

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Microsoft confirmed that a widespread Microsoft 365 outage, which affected about 17,000 users across North America, has been fully resolved. The disruption was traced to a misconfigured part of the company’s network infrastructure that temporarily blocked access to services like Teams and Exchange Online. Reports of downtime peaked on Downdetector before sharply declining once Microsoft implemented a fix.