In this video, I share my thoughts on Microsoft’s Dynamics 365 Copilot and the benefits of new technologies, like Generative AI, to increase productivity for businesses– especially sales and marketing organizations. As businesses look to new technologies to enable their sales and marketing teams to be more successful, and provide better customer service, especially in the current economic landscape– I believe solutions like Microsoft’s Dynamic 365 Copilot are providing powerful tools to do more with less.

This webcast covers:

• The current technological and economic challenges facing sales, marketing and customer service-centered organizations
• The benefits Microsoft Dynamics 365 Copilot offers businesses, particularly the reduction of manual tasks and improving critical client-outreach
• An overview of Generative AI, as well as the problems and key productivity issues that tools like Generative AI help to solve
• The significance of the customer experience when considering increased consumer expectations, given that 70% of customers would switch to another company after a single negative experience
• How Microsoft Dynamics 365 Copilot is revolutionizing the way we work, offering game-changing solutions that save time and money 

Learn more about Microsoft Dynamic 365 Copilot here.

 

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