In this webinar, Alex Agudelo, Senior IT Manager, provides a high-level overview of how Microsoft IT supports internal users via our on-site support solution, Tech Link, and through desk-side support. Learn how IT enables and empowers its workforce to be productive and agile with Microsoft devices and services, specifically around deployment options and end-user experience. Also, learn about our support service roadmap and our direction for the future. If you're interested in learning more about the products or solutions discussed in this episode, click on any of the below links for free, in-depth information: Microsoft IT ShowcaseReadiness guidesOffice of the CIO blogMicrosoft IT careersMicrosoft IT InstituteGet the IT Showcase Windows Phone AppBecome a Fan @ facebook.com/ITShowcase Subscribe to our podcast via iTunes, Stitcher, or RSS