The pandemic changed the way we work, for better or for worse. At Microsoft, a recently published study in Nature details how remote work created more flexibility for employees, but also created more friction communicating between different groups within the office and hindered innovation. We talk with Jason Brommet, Head of Modern Work and Security Business Group at Microsoft about how Microsoft's first-hand experience during the pandemic led to new product approaches, including new features in Microsoft Teams and the new Microsoft Viva platform for digital employee experience.