Microsoft's Unified Support plan is not beloved by many enterprises. US Cloud VP Mike Jones provides the latest on the plan, plus some support tips and tricks in this conversation with Directions' Mary Jo Foley.

Microsoft Support: You've Got More Options Than You Think

With more than 30 years of experience covering Microsoft, Directions on Microsoft provides unique perspectives about the shifts in Microsoft technologies, roadmaps and licensing policies that matter most to enterprise-size companies. Twice each month industry veteran Mary Jo Foley interviews a different Directions analyst for informed insights and advice to help you derive full value from your Microsoft investments.

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Microsoft Support: You've Got More Options Than You Think

Microsoft Support: You've Got More Options Than You Think

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