Ang saya ng buhay ni Mika sa Japan, pero bakit siya umuwi para mag-trabaho sa call center?

Mika shares her journey of starting her career in the call center industry in 2011.

She discusses her experiences, challenges, and lessons learned in the BPO industry, including the development of her communication skills and the strict work routines.

Mika also opens up about her transition from the call center to the corporate world, until eventually co-founding The VA Hub, where she now provides opportunities for virtual assistants globally.

00:00 Starting a Call Center Career

00:19 Life as a Factory Worker in Japan

01:20 Returning to the Philippines and Adopting Raine

01:38 First Call Center Job in Cavite

01:53 Moving to Makati for Better Opportunities

03:10 Challenges and Learnings in the Call Center

05:34 The Struggles of Balancing Work and Personal Life

17:26 Transitioning to a Corporate Job

19:36 Transition to Consulting and HR Roles

20:22 Promotion and Work-Life Balance

21:34 Current Role and Company Overview

25:52 Entrepreneurial Ventures and Side Hustles

29:49 Impact of AI on Call Centers

30:50 Advice for Aspiring Call Center Agents

33:05 Would You Rather Segment

37:48 Final Thoughts

Know more about The VA Hub, check their global links:

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