Mike Letters took on the role of East Division Safety Manager at pest control company Terminix more than 12 years ago. His background is in transportation safety, so one of his main priorities has been instilling the mindset that pest controllers cannot do their job if they don’t safely drive to their destination.

In this episode of No Accident, Mike describes how technology has helped to promote safe driving practices and why company leaders should genuinely value safety — as opposed to simply thinking of it as a way to save money.

Most importantly, he argues, safety is something that will never be achieved if employees don’t take it into their own hands.

“What are you going to do to ensure that you sit at the dinner table that night? It's not about the safety manager, it's not about the safety team. … It's a personal responsibility,” Mike says. “If safety is all about the safety department or all about the driving, the bulletin board or a training program, then you haven't solved for safety at all. … It's about creating a passion within the culture of your company.”