Mike Masciandaro is a veteran business intelligence practitioner who recently retired from an illustrious career at Dow Chemical. Mike has seen and done just about everything there is to do in the world of BI, data, and analytics. He is now intent on sharing his hard-won knowledge with others. You will learn the definition and purpose of a BI program, the role of subject matter experts, how to hire and retain talent, keys to delivering value as a BI program, and more.