Mike Puchtler, Vice President of Patient Experience at ChristianaCare

Ryan Donohue from NRC Health will take you inside the minds of healthcare leaders and innovators who are inspiring a positive shift in the customer experience. Each episode will be a deep dive into strategic initiatives that impact the healthcare consumer journey. Patient No Longer is a biweekly series for healthcare leaders to learn how others have overcome challenges to create human understanding, one person at a time.

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Mike Puchtler, Vice President of Patient Experience at ChristianaCare

Mike Puchtler, Vice President of Patient Experience at ChristianaCare