It's no secret that recruiting, especially in today's market, is tough. But Mike Seidle, Co-Founder and CTO of Indianapolis-based company PivotCX, believes that only 10% of recruiting is about finding people, and the other 90% is about screening.

In this episode, Mike shares how his team combines tech and human touch to dramatically reduce time to hire and onboard new employees. He sheds light on the recruiting process and shares tips you can apply to your hiring strategy.

We also discuss how customer feedback in a challenging time led Mike to re-imagine his business and turn it into what it is today.

You can find more information about this podcast at sep.com/podcast and subscribe wherever you get your podcasts. Thanks for listening!